Terms and Conditions

Courses will be delivered at the times and dates specified in the course information or, for individual tuition, at the time of booking.

Courses will be delivered by the teacher(s) specified in the course information unless illness or other unforeseen circumstance causes them to be absent in which case a substitute teacher will be provided. In the event no substitute teacher can be found, an additional session will be provided or, if this is not possible, an appropriate refund made for the session(s) not delivered.

Students will have access to all the studio’s facilities appropriate to their course content.

​

Non-attendance of sessions or courses will not be refunded or substituted.

​

​

Cancellations and Refunds

​

Refunds will only be given as follows: If we receive a cancellation more than 7 days in advance, we will pay a refund of the course fee minus £5 administration charge. If we receive a cancellation with 7 days or less notification, we will only refund the course fee in gift vouchers (minus £5 administration charge) if we manage to re-sell the booking.

​

Lessons can only be rescheduled to a different date if we have a minimum of one weeks notice.

​​